Monday, April 30, 2012

100% in Sylacauga

The sales staff at the Sylacauga Post Office is the most recent crew to join the Alabama District's 100% Retail Customer Experience Club.


Pictured from left to right are SSA Sandi Tinney, SSA Christina Hobbs, Postmaster Rick Renda, SSA Gena Corbitt, and SSA Bethaney Roland.

Postmaster Rick Renda is proud of his group's achievements. "They have been working hard to follow  the District SOP (standard operating procedure) and have been reducing wait time in line and encouraging expedited and special services. The clerk staff has had a positive impact in our new EDDM (Every Door Direct Mail) with approximately $30,000 in yearly sales. I also want to congratulate Ms Tinney for exhibiting this enthusiasm in her perfect transaction," he wrote.