No matter what your job is with the Postal Service, no matter how large or how small your office, each and every employee can do his or her part to increase revenue, participate as an essential team member, and provide the best customer service that we possibly can. And if you've tried before and received no response, don't give up. Keep trying: just because somebody else may have dropped the ball in the past doesn't mean that you have to, too.
The following example was submitted to Postmarks today from little old Loxley, Alabama:
The shipping manager at Seco Promotions in Loxley, AL spoke with Rural Carrier, Paula Long, and told Paula that her company was interested in shipping solutions with the US Postal Service. This company was a new company that shipped t-shirts and novelty items in Loxley. Paula submitted a Rural Reach Lead and Karen Lane, Business Solutions Specialist, visited the shipping manager. Karen provided the customer information on usps.com and commercial rates/free delivery confirmation, by using "Click and Ship." She also showed the customer how to order free Priority and Express Mail supplies on usps.com. This lead from Paula resulted in a projected sale of $500.00 annually for the US Postal Service.
Postmarks knows that sometimes, this is hard to remember, but try to keep this truth in mind: every dollar counts, every customer counts, and most importantly, every employee counts.
Thanks to Mobile's Lauren Cooper for sending this story our way.
