The VOE Quarter 3 VOE results for Quarter 3 were released last week, and once again, the Hoover station in Birmingham is #1 in the the Alabama District with an astounding score of 87.2. On Friday morning, July 10, the results were announced at the branch and donuts were served to all.
Postmarks asked several of the employees, "Why are you so happy at work?" Here are a couple of the responses:
Postmarks asked several of the employees, "Why are you so happy at work?" Here are a couple of the responses:
Clerk Jeff Thomas, who has worked in Hoover for five years, said, "Well, everybody tends to work together. Whatever a supervisor asks, we do. We’re short-handed all of the time, but we don’t mind filling in and getting the mail out—that’s our job. Get the mail out, clean the building out every day, do a good job. We’ve got a good set of clerks here. We all work together, we all know what we’ve got to do, and we do it.
Jan added, "My employees rock!"
We’ve got pretty good supervisors, too. “
Carrier Brenda Anderson, who has only worked in Hoover since last November, said, "We’re all friends, a big family, we care about each other. Like a big, happy family. I’m the newest member here—I came last November, and they just took me in, like I was their little adopted sister. They showed me the ropes and where to go and made me feel at home. We’re just like that here. I love what I do. I wouldn’t trade it for anything. We are customer service!"
The positive atmosphere at Hoover impacts other elements of their work lives, too. While we were talking with Brenda, Supervisor Jan Garner came over to mention that Hoover is also accident-free, too. " The only accident we did have was a little 86-year-old woman that ran into our building, but that can’t be held against us," Jan said, referring to yet another Postal building being a magnet for lead-footed customers last week.
The positive atmosphere at Hoover impacts other elements of their work lives, too. While we were talking with Brenda, Supervisor Jan Garner came over to mention that Hoover is also accident-free, too. " The only accident we did have was a little 86-year-old woman that ran into our building, but that can’t be held against us," Jan said, referring to yet another Postal building being a magnet for lead-footed customers last week.
Jan added, "My employees rock!"
