Cahaba SSA Mary Collins went out of her way to assist a grieving customer. She didn't think that she was doing anything significant, but the customer did.
Pictures and summary submitted by Sandy Scott:
These pictures from an impromptu employee appreciation last Thursday. The Cahaba Heights station manager, Queen Johnson, called and said the Mary Collins had assisted a customer whose husband had passed away.
The customer came back later and did not even remember the transaction because she was in such a state of grief. She looked on her receipt and saw that Clerk 19 took care of it at the retail window. She wanted to thank the clerk for taking care of her.
Birmingham Postmaster Mike Allison presented Mary with a certificate and a small token of his appreciation for excellent customer service.
Queen Johnson, Mike Allison, Mary Collins, and John Richardson
